Shipping policy
Last Updated: July 17, 2026
ORDER PROCESSING
All orders are processed and prepared for shipment within 24 to 72 hours after the order is placed.
Processing times may be longer during weekends, holidays, promotional periods, periods of unusually high order volume, or when additional order verification is required.
Once your order has shipped, you will receive tracking information by email when available.
ESTIMATED DELIVERY TIMES
Delivery typically takes 6 to 15 days after dispatch, depending on the destination, customs processing, local carrier conditions, and other factors outside our control.
During peak seasons, holidays, promotional periods, severe weather, customs delays, carrier disruptions, or for larger orders, delivery may take up to 20 business days or longer.
Delivery dates are estimates and are not guaranteed. Business days do not include weekends or public holidays.
TRACKING INFORMATION
Tracking information will be provided as soon as it becomes available.
Please allow several business days for tracking updates to appear after an order has been dispatched. In some cases, tracking may not update until the package reaches the destination country or is transferred to a local delivery carrier.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please contact us as soon as possible if you notice an address error. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer, except where otherwise required by applicable law.
CUSTOMS, DUTIES, AND IMPORT CHARGES
International orders may be subject to customs processing, import taxes, duties, or other charges imposed by the destination country.
Unless otherwise stated at checkout, the customer is responsible for any applicable duties, taxes, customs fees, or import charges.
Customs processing may delay delivery and is outside our direct control.
AUSTRALIAN ORDERS: PERSONAL USE ONLY
Orders shipped to addresses in Australia are accepted for the purchaser's personal use only.
Products may not be purchased for resale, redistribution, commercial supply, use in paid professional treatment services, or use as business inventory.
By placing an order for delivery to Australia, the purchaser confirms that the products are being purchased for personal use and not for any business or commercial purpose.
We reserve the right to limit quantities or cancel and refund an order that we reasonably believe is intended for resale, redistribution, professional use, or another commercial purpose.
Nothing in this Shipping Policy excludes, restricts, or modifies any rights or remedies available to Australian consumers under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted, or modified.
DELIVERY DELAYS
If your order has not arrived within the expected delivery period, please contact us at support@shopascebea.com.
We will review the available tracking information and assist with contacting the shipping carrier or fulfillment provider when appropriate.
A shipping delay does not automatically mean that an order is lost. International packages may occasionally experience extended customs or carrier delays.
CONTACT US
For questions about shipping or delivery, contact us at:
support@shopascebea.com